Is your Xbox not working correctly? Things to watch out for:
There have been times when Healthcare Professionals believe that their Xbox is not working correctly. These issues are usually down to the maintenance of the Xbox and can be solved very quickly with a solid internet connection. If this applies to you, please make sure you have checked the following:
Storage – Please ensure your Xbox storage does not exceed 96%. If there is not enough room for the games and apps installed, the Xbox will have difficulty loading games. If the Xbox’s storage is full, uninstall the least popular games on the console. (Please note, if you uninstall a game, don’t panic! It will not be gone forever. You can reinstall them at any time with a strong internet connection).
If you need help uninstalling games and apps, please watch this video.
If you need help reinstalling games, please watch this video.
Updates – Updating your Xbox is vital to keep it running fast and smoothly. An outdated Xbox is unhappy and may start to act up if it needs an update. Updating your Xbox requires a strong internet connection, and you must keep the plug intact while in the middle of an update. The speed of the update will depend on the strength of your internet connection. If you see a spinning circle on the screen and the update is not progressing, your internet connection is likely not strong enough.
If you need help updating your Xbox, please watch this video.
Power Issues – If your Xbox is not powering on whatsoever, the cause will most likely be the power cable. The orange power cable stretches up to 3m and can often be overstretched in a hospital environment when trying to reach certain areas. Please open your Medical Gaming Cart and check that the orange connector is firmly inside the back of the Xbox.
The above also applies to the Gaming Monitor. Please ensure that the HDMI Cable and Power Cable have a secure connection to the back of the screen and the back of the Xbox.