TheRockinR Privacy Policy
Last Updated: 20.10.2024
This Privacy Policy describes how TheRockinR (the “Website”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit www.therockinr.org.uk (the “Website”), use our services, or otherwise communicate with us (collectively, the “Services”).
For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected according to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing TheRockinR Website and any of the Services, you agree to the collection, use and disclosure of your information as described in this Privacy Policy. If you disagree with this Privacy Policy, please do not use TheRockinR Website or any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes to our practices or for other operational, legal or regulatory reasons. Your continued use of TheRockinR Website signifies consent to any revisions of this Privacy Policy. We will post the revised Privacy Policy on the Website and amend the “Last updated” date.
Information We Collect
When you visit TheRockinR Website, fill out the “Contact Us” form, the “Technical Support” form, or make a donation either directly or through an authorised third-party platform, you may provide us with personal information, such as your name, email address, phone number and/or telephone extension, occupation, address, credit/debit card information and bank account details that you knowingly choose to disclose.
You may also provide us with customer support information, including the information you knowingly choose to share in communications with us, for example, when sending a message through the “Contact Us” or “Technical Support” form.
Some of the Services may require you to provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these Services.
When We Collect and Use Your Personal Information
Examples of when we may ask you to provide Personal Information include, but are not limited to when you:
We collect your Personal Information in order to conduct our business/charitable functions and operate our Services, which include the following:
How We Use Your Personal Information
In specific circumstances where we have requested your Personal Information through our Services, please note that we use your information only for its intended purpose. For example, if you have a query and would like us to call you to discuss it, we will use the contact number you knowingly provided.
Collecting and using your Personal Information is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business/charitable relationship with you.
Security and Retention of Your Personal Information
Your Personal information is stored securely on our private, encrypted systems and is not accessible to the public. Your information is only accessible to TheRockinR Team Members on a “need to know” basis.
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain our business/charitable relationship with you, to provide Medical Gaming Carts and the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Sharing Personal Information
TheRockinR will not sell or share Personal Information collected from www.therockinr.org.uk or any of the Services to any individual or third party at any time. We use your Personal Information solely to contact you regarding a relevant query, order, donation or support case.
Links to Third-Party Websites
Our Website has links to other websites, such as YouTube, PayPal, JustGiving and GoFundMe, which are owned and operated by third parties. TheRockinR is not responsible for and has no control over any third-party website’s privacy policies or content. We encourage you to review the Privacy Policies of those sites before providing them with any information.
Children and Parents
TheRockinR does not knowingly solicit or collect Personal Information from or about children on its Website or Services except as permitted under applicable law. If you are under 18 years of age, please do not submit any Personal Information through our Websites or Services without the express consent and participation of a parent or guardian.
Questions or Concerns
If you have any questions regarding this Privacy Policy, please don’t hesitate to contact us at info@therockinr.org.uk. We will be happy to provide more details on how we collect, use and store your data as listed in this Privacy Policy.